Amenities
Hela Spa offer the best Mexico City massages
The best space to pamper yourself and find balance is in Heal Spa, located in Hotel Presidente InterContinental, where you will find treatments to heal your body, mind and spirit. At our hotel, you will also find other services to make your stay more comfortable and completely satisfactory.
Feel at home at the best Spa in Mexico City
Whether you are staying with us for a vacation or a business trip, you will feel at home thanks to our amenities and the best Mexico City massages. Through our amenities, we satisfy all your needs, especially if you travel with your whole family, including your children and pets.
Hotel Pet Friendly in Mexico City
We know that pets are a part of your family, and for this reason, Presidente InterContinental Polanco is a pet-friendly hotel, which will allow you to travel with more peace of mind.
Hela Spa in Polanco
Hela Spa in Polanco is a Nordic oasis to heal the body, mind and soul through comprehensive experiences that will offer you a state of calm, wellbeing and peace. It is one of the most innovative Chic Urban Spas in Greater Mexico City. Our guests and clients will have the chance to enjoy an unforgettable experience, either taking our Nordic treatments or enjoying the water areas.
Hours:
Monday to Friday 9:00 a.m. 10:00 p.m.
Saturday and Sunday 9:00 a.m. to 9:00 p.m.
Club Lounge
An exclusive space for our guests in Club InterContinental® rooms and suites located on the 39th floor of the hotel. Our guests with access to club Lounge receive personal attention from the moment they arrive, to satisfy the expectations of our most exigent guests. You will also find exclusive services like:
- Private concierge and reception
- Internet stations
- Continental breakfast
- Canapés and drinks in the afternoon
La Clásica
A sophisticated boutique inspired by Mexican culture. Here you will find original items, perfect as souvenirs to remember your visit to Mexico City by. Some of the products you will find are Huichol art accessories, jewelry from Taxco, Frida Kahlo related items, and basic consumer goods.
Chiquiclub
The little ones in the family will have a lot of fun while you take care of the items in your to-do list for the day. At our ChiquiClub®, our specialists will take care of your children, with a safety bracelet, special activities and children’s buffet on weekends and holidays.
Pet Program
Additional services for guests who travel with pets, through which we offer the comfort they need to create real experiences. The cost is 30 USD per pet and per stay, it includes a dog/cat bed, a litter box, a dish for food and a rawhide chew. Safety measures Maximum two 5 kg pets* They are allowed in the room and they can be a dog or a cat. Access with pets is not allowed at any restaurant or food and drinks consumption area in the hotel. While moving through public areas, the pet must be on a leash. As a safety measure, any time the guest leaves the room and leaves the pet alone in it, they should use the “Pet in room” sign, located behind the door. The daily cleaning of a room with a pet will be done only when the guest is present or if the room is empty.
Make the most out of your stay!
24 hour services:
- Room service
- Gym TRX room "Gym to Go" Program
- Parking
- Bussiness center
Others:
- Laundry and dry cleaning
- Club Lounge
- Wireless Internet in all the hotel
- Meeting room
- Activities and services for children: ChiquiClub (weekends and holidays 1:00 – 6:00 p.m.)
- Concierge
- Bicycle rent
- Travel agency
- Childcare service
- Money exchange
